Over the last month I've had issues with my Anycubic Photon Mono 6K printer. The build platform mounting bracket which travels up/down on the two vertical rails got stuck. I would not move more than 5mm in either direction. I realized that it probably came down to lack of proper lubrication, but then that opened up a whole can of worms once I got into this problem.
The user manual included with the product has very little to say about this issue. Online, the Anycubic support page points to Z Lead Motor failure and replacement. The only written (and printable) instructions for lubricating these parts is only for one of their other model printers, not this one specifically. After a short discussion with Tom F in Fairbanks, we decided that the two Sliders needed to be moved and after using some high viscosity gun oil and a bit of light tapping with a wood block & mallet, I was able to get both sliders moving again. I then turned the machine on and verified that the motor was indeed intact and operating and ran the Mounting Bracket up to a high position on the rails where it could be removed allowing the center Z Lead threaded shaft to be properly degreased/cleaned and then fresh grease applied from end to end. I discovered that one rail had some slight corrosion on the face and using very fine crocus cloth, I was able to remove the corrosion and smooth the metel face. I then removed the mounting bracket and ran it up to the top where it could be removed. Here is the printer with repositioned sliders:
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Platform Bracket at Top of Support Bar_1.jpeg [ 348.47 KiB | Viewed 674 times ]
Later that evening I saw a You Tube video from a guy in Australia who ran through the whole lubrication process AND pointed out two grease fittings which the manual never mentioned. This DID catch my undivided attention and I've followed his directions with complete success. Well, up to a point. Even purchasing a "mini-grease gun", the tip is insufficient to properly insert into the spring loaded grease fittings and properly lube the two sliders on the rails. Here is a photo of the sliders with grease fittings:
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Left Traveling Unit_1.jpeg [ 316.42 KiB | Viewed 674 times ]
The grease fitting is the object in the center of the bottom of the slider unit. By this time I had already sent a service request to Anycubic and had (within 24 hours) received a reply from one of thier support techs. Again, not really understanding the problem as I described and leaning towards motor replacement. During a 2nd reply session I mentioned the grease fittings and the sliders and he did caution NOT to try to remove them as there would be "beads" all over the place. I think that this is the term the support guy in China uses when we could properly call these "ball bearings" - which is what they actually are. Needless to say, I left the sliders in their current position and once my grease and grease gun were in hand, set about trying to grease the sliders. As mentioned above, the tip on this grease gun is not small enough to push the fitting in to apply the grease. I may have gotten a small amount in by holding the tip tight against the fitting, but I doubt much went inside. I did grease the sides and front face of the rails and then once the mounting bracket was in place, I ran it up/down several times, regreasing the surfaces a couple times to hopefully get enough grease where it needed to be. Here is a photo of the Z Lead Screw after degreasing and cleaning (I used Simple Green Spray Degreaser/Cleaner):
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Z Lead Scrrew cleaned.jpeg [ 76.71 KiB | Viewed 674 times ]
I then reassembled the printer parts and ran the mounting bracket up/down a couple times to make sure everything was in order. I then proceeded to re-Zero the build platform, put resin in the vat, and ran a test print. All was back in order. This whole process took about a week and a half with wait time for getting the correct grease (2 kinds) and mini-grease gun.
My takeaway from the Anycubic Support team is this - 1) they aren't able to fully understand English and thus can't make a bonified judgement as to what the problem is. 2) Even when you explain in detail what the problem is, the language barrier prevents any real understanding of the issue. 3) their included and online manuals are improperly written in that they fail to give a basic Exploded View of the entire printer and its parts so that the owner can understand how it is put together and can be disassembled. 4) the included manual does not mention vital instructions on maintenance that are critical to keeping the printer operating past the initial 1-year guarantee period (mine had just gone over the 12 months by a week or so!). I did find that the video I watched was very important in directing me to the actual problem with my printer and enabled me to resolve the issues.
The printer is back in action and I'm slowly assembling the crane and revising/reprinting some small parts as I go along. I did receive a follow up from Anycubic Support asking how their response was - I gave them an honest THUMBS DOWN and then explained why in detail.
I hope this helps any other 3D printer owner/users out there who may be experiencing movement issues with their printers. They are all different, but similar in how they work and are designed.
Hank